92bet's Privacy Policy
This policy clearly explains how your personal information is collected, stored, and protected.
1 Introduction & Scope
This Privacy Policy ("Policy") is issued on behalf of the 92bet platform ("Platform", "we", "our") and applies to the website at https://92bet.world and all related services. This Policy describes what personal information we collect when you use our Platform, how that information is processed, for what purposes it is used, and how the confidentiality of your information is ensured.
92bet is an online gaming platform operated for players in Bangladesh. By registering on our Platform or using any of our services, you are considered to have agreed to the terms of this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our Platform.
We are fully committed to digital security. Through SSL encryption technology and industry-standard security measures, we keep every piece of your information protected.
2 What Information We Collect
We collect various categories of information to operate our services properly. A detailed description of this information is provided below:
2.1 Identity Information
- Full name and username
- Date of birth (for age verification)
- National ID card or passport details (where applicable)
- Email address and mobile number
2.2 Financial Information
- bKash, Nagad, or Rocket account numbers (for transactions)
- Deposit and withdrawal history
- Transaction amounts and timestamps
2.3 Technical Information
- IP address and device identifier
- Browser type and operating system
- Platform access time and session duration
- Information collected from cookies and web beacons
2.4 Usage Information
- Game play history and betting patterns
- Bonus claims and wagering activity
- Customer support communication records
3 Purpose of Data Use
We use the collected information only for the following legitimate purposes:
- Account registration, verification, and management
- Processing deposits and withdrawals
- Managing bonuses, rewards, and promotional offers
- Fraud prevention and security assurance
- Enforcing responsible gaming policies
- Providing customer service and support
- Improving platform functionality
- Fulfilling legal obligations
- Age verification (confirming 21+)
92bet never sells your information to third parties for marketing purposes. Every piece of your information is used solely to improve our service quality and ensure your security.
4 Data Disclosure & Sharing
We generally do not share your personal information with third parties. However, disclosure may occur in the following limited circumstances:
4.1 Service Providers
We work with trusted technology partners for payment processing (bKash, Nagad, Rocket), technology infrastructure, and security auditing. These organisations operate under strict confidentiality agreements and are given access only to the information they need.
4.2 Legal Obligations
We may be legally required to disclose information in response to a court order, a direction from a competent authority, or the requirements of applicable law. In such cases, we will provide only the minimum information necessary.
4.3 Fraud Prevention
Limited information may be shared with security agencies for the purpose of protecting the platform and preventing financial crime.
5 Cookies Policy
The 92bet website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help us improve the quality of our services.
5.1 Types of Cookies
- Essential cookies: Required for login sessions and core platform functionality
- Analytics cookies: Used to analyse platform usage and make improvements
- Preference cookies: Used to remember your language and preference settings
- Security cookies: Used to detect fraud and ensure account protection
You can disable non-essential cookies at any time by changing your browser settings. However, doing so may limit some features of the platform.
6 Data Security Measures
The security of your information is our highest priority. 92bet has implemented the following technical and administrative measures:
SSL Encryption
All data transmissions are secured through SSL/TLS encryption.
Firewall Protection
Advanced firewall technology is used to prevent unauthorised access.
Access Control
Only authorised personnel can access specific data.
Regular Audits
Security measures are reviewed and updated on a regular basis.
While we ensure the highest level of security, it is not possible to guarantee 100% security on the internet. Please keep your account password strong and do not share it with anyone.
7 Your Rights
You have the following rights regarding your personal information, and 92bet fully respects those rights:
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Right to access: You have the right to know what information we hold about you.
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Right to rectification: You can request correction of inaccurate or outdated information.
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Right to erasure: In certain circumstances, you can request deletion of your information, subject to legal retention obligations.
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Right to restrict processing: You can request that the processing of your information be limited for specific purposes.
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Right to data portability: You can request a copy of your information in a structured format.
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Right to object: You can object to certain types of data processing.
To exercise any of these rights, please contact us at [email protected]. We will generally respond to your request within 30 business days.
8 Third-Party Integrations
Our platform integrates software from game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Microgaming, NetEnt, and Ezugi. These third parties have their own privacy policies and may process the minimum information necessary to deliver their services.
92bet is not responsible for the privacy practices of these third-party providers. However, we work only with reputable and trusted organisations that maintain international standards for data protection.
Payment-related information (bKash, Nagad, Rocket) is processed through the respective payment providers' own security systems and is not stored on 92bet's servers.
9 Protection of Minors
92bet strictly operates for users aged 21 and above only. We do not intentionally collect any information from minors.
Providing a date of birth for age verification is mandatory at the time of registration. If we learn that a person has opened an account while under the age of 21, that account and all associated information will be deleted immediately.
If you believe that a minor is using our platform, please notify us at [email protected].
10 Policy Changes
We may revise this Privacy Policy from time to time. If there are any significant changes, we will display a clear notice on the platform and notify registered users by email.
Continued use of the platform after changes have been made will be considered as your acceptance of the revised policy. We therefore recommend reviewing this page regularly.
This policy has been reviewed and updated. 92bet will always remain committed to protecting your privacy.
11 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:
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Email: [email protected]
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Live Chat: Available 24/7 on the platform
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Support languages: Support is available in both Bengali and English
We take every privacy-related request seriously and aim to respond as promptly as possible. 92bet is always your trusted gaming companion.